e-Assessor Assistance

USEFUL FILES:

Click here for our e-Assessor Induction Guide.

Click here for the Online Learning Notes.

We would always recommend you type out and save your work in a Word document in the event you experience any technical issues. You can then copy over your answers when you are ready to save/submit knowing your work is backed up.

Please be advised all questions that are on e-Assessor are also in your workbook. This means that should you not be able to log in for whatever reason, you can still complete your work in a Word document and copy it over for submission once the log in issue has been rectified.

e-Assessor Assistance

We have found that some learners contact us when they are experiencing problems with e-Assessor and have addressed the most common reasons below.

I can’t login

This is often because the username/password hasn’t been copied correctly – please check this against your welcome letter and ensure that there are no spaces before or after. If you are still experiencing issues, please email learners@profiledt.co.uk and we will reset your username/password and send your new credentials via email as soon as possible.

Please ensure you read the e-Assessor Induction Guide before contacting us as the problems you are experiencing may be answered in the guide. If you experience any other technical difficulties, please email learners@profiledt.co.uk detailing the problem and we will get back to you at the earliest opportunity.

I can’t submit my work

This is usually because the learner has not ticked the box to confirm that they are happy with their answer. Please refer to page 3 of the e-Assessor Induction Guide regarding this particular issue.

I haven’t received any feedback for my work

Our Assessors aim to feedback within ten working days of receiving work submissions but during busier times, this isn’t always possible.

If, in the unlikely event, you haven’t received your feedback within ten working days, please email your assessor who will be able to provide you with an estimated time scale in this regard.

Have you received my work?

As the learner, it is your responsibility to ensure your work is submitted correctly and on time. Please ensure you log in regularly and action any work assigned by your assessor – which could be AFTER you have submitted a unit. Please note, just because you have submitted your work, it does not necessarily mean it has been signed off and the learning criteria has been met.

Please check your TO DO REGULARLY to ensure work is not missed and that your work has been submitted, which will be shown by a title ‘Submitted to Assessor’ or ‘Confirmation of Unit Sign-off’.

I have submitted my work and it says ‘Assessor Saved and Sent for Verification’ – what does this mean?

This means that the Assessor has received your work, marked it and sent it to Internal Quality Assurance (IQA) to verify and sign off.

If you are experiencing any other problems not covered on this page, please email learners@profiledt.co.uk and we will try our best to remedy the problem.

Level 2 Certificate in Understanding Safeguarding and Prevent (Online Course)

Duration: 8 weeks – three units

Terrorism has become part of everyday life and extremism and radicalisation are reported in almost every news cycle. During this course, you will learn about the prevent duty which was developed to reduce the threat of terrorism in the UK.

Spilt into two workbooks and three sections, areas covered include:

  • Prevent duty.
  • Terrorism, extremism and radicalisation – what do they mean?
  • What is safeguarding?
  • Serious safeguarding failures.
  • Online risks.
  • Types of abuse.

Please note this is an online course and workbooks are for reference only.

As a fully funded course we cannot offer Understanding Safeguarding and Prevent as a paper-based course, however, should you require units to be submitted in hard copy, there is a charge of £100 per submission which would need to be agreed in advance.

Upon successful completion of the course, you will be awarded an NCFE Level 2 Certificate in Understanding Safeguarding and Prevent.

For more information on this course, including mandatory units and credits, please click here or look at our FAQs.

Please note a fee of £168 (inc VAT) is payable if learners decide to withdraw from the course and do not complete their assessments.

If you are interested in finding out more about the course, please complete the form below and one of our dedicated staff members will be in touch.

 

Level 2 Certificate in Principles of the Prevention and Control of Infection in Health Care Settings (Online Course)

Duration: 10 weeks – four units

This course will develop your understanding of how infection is caused and how it spreads and will provide you with an introduction to the underlying principles associated with the prevention and control of infection.

Spilt into two workbooks and four sections, areas covered include:

  • Systemic and localised infection.
  • How microorganisms enter and exit the body.
  • Common sources of infection.
  • The chain of infection.
  • Healthcare-associated infections.
  • Legislation and standards.
  • Handling sharps.
  • Personal Protective equipment (PPE).

Please note this is an online course and workbooks are for reference only.

As a fully funded course we cannot offer Principles of the Prevention and Control of Infection in Health Care Settings as a paper-based course, however, should you require units to be submitted in hard copy, there is a charge of £100 per submission which would need to be agreed in advance.

Upon successful completion of the course, you will be awarded an NCFE Level 2 Certificate in Principles of the Prevention and Control of Infection in Health Care Settings.

For more information on this course, including mandatory units and credits, please click here or look at our FAQs.

Please note a fee of £168 (inc VAT) is payable if learners decide to withdraw from the course and do not complete their assessments.

If you are interested in finding out more about the course, please complete the form below and one of our dedicated staff members will be in touch.

Level 2 Certificate in Understanding Autism (Online Course)

UPDATE: DUE TO OVERWHELMING DEMAND WE ARE NO LONGER ACCEPTING APPLICATIONS FOR THIS COURSE. WE ANTICIPATE OFFERING THIS COURSE AGAIN IN THE NEXT ACADEMIC YEAR.

Duration: 10 weeks – six units

During this course, you will learn what autism is and the theories used in diagnosing the condition. You will examine misconceptions associated with autism and effective support methods such as person-centred approach.

This online course also covers delays and difficulties in speech and the different strategies that can be used when communicating with an individual with autism.

Spilt into two workbooks and six sections, areas covered include:

  • Person-centred approach.
  • Communication and social interaction.
  • Triad of impairment.
  • Incorporating needs and preferences of individuals when providing support.
  • Sensory environment.
  • Bullying or exploitation.
  • Strategies to support an individual’s obsessions and special interests.
  • Barriers to autism.

Please note this is an online course and workbooks are for reference only.

As a fully funded course we cannot offer Understanding Autism as a paper-based course, however, should you require units to be submitted in hard copy, there is a charge of £100 per submission which would need to be agreed in advance.

Upon successful completion of the course, you will be awarded an NCFE Level 2 Certificate in Understanding Autism.

For more information on this course, including mandatory units and credits, please click here or look at our FAQs.

Please note a fee of £168 (inc VAT) is payable if learners decide to withdraw from the course and do not complete their assessments.

If you are interested in finding out more about the course, please complete the form below and one of our dedicated staff members will be in touch.

Level 2 Certificate in Principles of Team Leading (Online Course)

Duration: 15 weeks – eight units

This course will introduce you to the principles of leading a team, business structures and communicating work-related information effectively. Techniques for dealing with teams, organisational change, motivation, business planning and methods of communication are also covered in this course.

Spilt into two workbooks and eight sections, areas covered include:

  • Characteristics of effective team leaders.
  • Leadership styles.
  • Managing conflict.
  • Managing the team’s work and setting targets.
  • Business structures.
  • Vision, mission and strategy objectives.
  • Format of a business plan
  • Customer service problems and how to resolve them.

Please note this is an online course and workbooks are for reference only.

As a fully funded course we cannot offer Principles of Team Leading as a paper-based course, however, should you require units to be submitted in hard copy, there is a charge of £100 per submission which would need to be agreed in advance.

Upon successful completion of the course, you will be awarded an NCFE Level 2 Certificate in Principles of Team Leading.

For more information on this course, including mandatory units and credits, please click here or look at our FAQs.

Please note a fee of £168 (inc VAT) is payable if learners decide to withdraw from the course and do not complete their assessments.

If you are interested in finding out more about the course, please complete the form below and one of our dedicated staff members will be in touch.

Level 2 Certificate in Understanding Children and Young People’s Mental Health (Online Course)

Duration: 12 weeks – five units

This course will introduce you to the concept of mental health and how it applies to children and young people. You will gain an awareness of the factors affecting mental health at different stages of development and the impact mental health concerns have on children, young people and others.

Spilt into two workbooks and five sections, areas covered include:

  • Self-esteem.
  • Well-being.
  • Mental capacity.
  • Education, Health and Care (EHC) plans.
  • Risk factors that may affect mental health.
  • Different types of abuse.
  • Long/short term effects.
  • Recovery model.

Please note this is an online course and workbooks are for reference only.

As a fully funded course we cannot offer Understanding Children and Young People’s Mental Health as a paper-based course, however, should you require units to be submitted in hard copy, there is a charge of £100 per submission which would need to be agreed in advance.

Upon successful completion of the course, you will be awarded an NCFE Level 2 Certificate in Understanding Children and Young People’s Mental Health.

For more information on this course, including mandatory units and credits, please click here or look at our FAQs.

Please note a fee of £168 (inc VAT) is payable if learners decide to withdraw from the course and do not complete their assessments.

If you are interested in finding out more about the course, please complete the form below and one of our dedicated staff members will be in touch.

Level 2 Certificate in Understanding Behaviour that Challenges (Online Course)

Duration: 5 weeks – four units

During this course, you will learn what is meant by challenging behaviour and the different types of behaviour this might include.

Spilt into two workbooks and four sections, areas covered include:

  • Behaviour as expression.
  • Causes/influences of behaviour.
  • Triggers and patterns.
  • How to support positive behaviour.
  • Strategies to support individuals to manage their behaviour.
  • Behaviour support plan implementation.
  • Legislative framework.

Please note this is an online course and workbooks are for reference only.

As a fully funded course we cannot offer Understanding Behaviour that Challenges as a paper-based course, however, should you require units to be submitted in hard copy, there is a charge of £100 per submission which would need to be agreed in advance.

Upon successful completion of the course, you will be awarded an NCFE Level 2 Certificate in Understanding Behaviour that Challenges.

For more information on this course, including mandatory units and credits, please see our flyer or look at our FAQs

Please note a fee of £168 (inc VAT) is payable if learners decide to withdraw from the course and do not complete their assessments.

If you are interested in finding out more about the course, please complete the form below and one of our dedicated staff members will be in touch.