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Learners FAQ

In order to help you find answers to questions we are frequently asked we have put together FAQ's for Employers and Learners. We hope you find the answers you are looking for within these, however, if you do not please contact a member of our Team either via email on enquiries@profiledt.co.uk or by phone on 01843 609300.

How much will it cost me? / Is there a financial contribution I have to make?

There is no contribution payable by you for your apprenticeship funding. If you are aged 16-18 your apprenticeship is fully funded and if you are 19+ then your employer may have to pay a contribution towards your learning.

What will be the rate of pay while I'm in training as an apprentice?

There are different minimum pay rates depending on how long you have been an apprentice and your age. Go to www.gov.uk/national-minimum-wage-rates to find the latest information. The apprenticeship minimum wage is £3.30 per hour, rising to £3.40 per hour from 1st October 2016. Once you have been on programme for 1 year and are over the age of 19, the national minimum wage is applicable for your age.

Do apprentices have to be full-time?

Yes. The minimum number of hours required per week is 30. However, in special circumstances this can be less, but only for certain types of job roles and must be agreed by the skills funding agency. In these cases the apprenticeship will run for longer.

Do apprentices have set length contracts?

Not always, but the minimum contract must be for 12 months.

How much time is needed to complete the work for the apprenticeship?

This is very difficult to identify as it all depends on the job role, the type of assessment which can be used and the confidence of the apprentice. That said it should take 5-6 hours each week for the duration of the apprenticeship to gather the evidence required for the portfolio this could be in. This does not include the training you will cover whilst 'on the job'.

How much time will my employer have to allow me to complete the apprenticeship?

We suggest to employers that they give their apprentice at least one half-day a week away from their roles and responsibilities to work on assignments and any other evidence gathering which has been set by the assessor.

What resources / equipment will I need to supply?

You will not be required to supply any additional equipment or resources. Everything you need will be found in the workplace or will be provided by the assessor.

What resources will the employer need to supply for me?

Your employer will need to provide you with all of the tools you will need to carry out your job role safely within the company.

How much of the apprenticeship can I do on line?

This depends on the qualification and units being taken. Although all learners will be issued with an online e-portfolio (One File) to upload work, access assessment plans, feedback and track their progress.

Exactly what will be learned during my apprenticeship?

You will be learning about a job role, relevant to your apprenticeship. Your training will consist of a main qualification which looks at your competency on the job; a technical certificate, which covers the underpinning knowledge of your job; employer roles and responsibilities, which gives you the understanding of your rights as an employee and the responsibilities of your employer; Functional skills in English, Maths and ICT, if you have not already achieved this at GCSE A*-C; and finally you will achieve Personal Learning and Thinking skills.

How will I know I’m on the right apprenticeship / qualification?

We carry out an induction with you and the employer and through assessments ensure that you are on the right framework and level for your job role and ability.

How will the apprenticeship benefit me in the future?

You will be trained in a specific job role; you will have gained work experience; you will have gained a set of relevant vocational qualifications; the apprenticeship may lead to a full time employment, to list a few.

Why do I have to do Maths and English exams again?

You will only need to complete Functional Skills in English and Maths if you have not achieved these qualifications at GCSE A*-C for a level 3 apprenticeship or GCSE D-E for a level 2 apprenticeship.

How can my current qualifications or exams help me complete the apprenticeship?

You may have already achieved a QCF qualification in the past, of which the credits and units may be transferable to your new qualification. Also, if you have achieved English and Maths at GCSE A*-C you will not need to retake them for your apprenticeship.

Will Profile find me a job or help find me a job if my employment ends?

Profile do not find jobs for apprentices but will work with you. If we have any suitable vacancies then we will encourage you to apply for them.

What happens if I move jobs?

You can take the apprenticeship with you as long as the job you move to is the same or similar role and the employer is on-board and willing to sign you as the new employer.

What happens if I need to take time out?

Depending on the circumstances we are able to suspend your apprenticeship for up to 6 months.

What happens if I do not meet deadlines?

It is your responsibility to work with your assessor to meet the deadlines of the tasks set. If you do not then formal procedures will be put in place by your assessor and employer.

Can I quit the apprenticeship if I want to?

Yes you can, although it is strongly advised not to as any future funding applied for may be denied.

What happens if the training provider goes out of business?

The skills funding Agency will do everything they can to support you and find you another training provider.

Success Rates

These figures will become available shortly...

For additional information on the areas we cover and the range of services we provide please contact us or call us on 01843 609300.

Contact Details

01843 609300

enquiries@profiledt.co.uk

Kent Innovation Centre
Millennium Way
Broadstairs
Kent
CT10 2QQ

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